Writing

Articles on the strategy & tactics of commercial SaaS product & company leadership

Who's your biggest competition? For Sonos, it's headphones.

Who's your biggest competition? For Sonos, it's headphones.

I’ve noticed that my house is a lot quieter this fall. It’s not just that the kids are back in school; it took me a bit to realize that I’m not hearing music anymore. We have Sonos speakers all over the house. Over the past decade, they’ve slowly...

You Can't Afford to Avoid This

Instead of focusing on preventing a problem from ever happening again, recognize when it's a reasonable risk you're running so you can succeed.

Effort doesn't equal Value

Effort doesn't equal Value

We naturally assume anything that's difficult must be worth it - but it turns out how much others value what we've accomplished is independent of how hard it was to achieve.

Don't Bet Against the Cloud

Don't Bet Against the Cloud

Amazon and others seem to be shifting away from the cloud to self-hosted, owned hardware in data centers - what's going on?

Picking Ideas that Win

Picking Ideas that Win

When your team has a new product idea, how do you decide if it's worth pursuing? You already know the tropes about ideas being worthless and execution priceless, and that focus wins. So, when do you take on something new?

Principles, Strategies, and Tactics

Principles, Strategies, and Tactics

Know when to let best practices and good ideas go by understanding the difference between principles, strategies, and tactics.